Courses

£30.00

Negotiation Skills – New

More Information On This Course

DESCRIPTION

The key communication skills helping enable you towards a win-win outcome.

This e-learning course is:

Suitable for all users

Available in English

OBJECTIVES

There are 3 core objectives of this interactive e-learning course

  1. Effective communication and interpreting body language
  2. When and how to be assertive while negotiating
  3. Active listening, empathy and attentiveness and why they are key

COURSE MODULES

  1.  What is Negotiation
  2.  Tone, Tempo and Clarity
  3.  Non-Verbal Communication
  4.  Active Listening
  5.  Assertiveness

KNOWLEDGE CHECK

There is a knowledge check at the end of the course with a standard pass mark of 80% and unlimited attempts.

COURSE LENGTH

35 minutes + 5 minutes of questions

CERTIFICATE

The user will receive a certificate in pdf format upon successful completion of the e-learning course and knowledge check.

LICENCE INFORMATION

Each purchase is for a licence for a single user. The user has access to all the e-learning course material for 6 (six) months via our web based e-learning platform