Sales Skills

DESCRIPTION

Unlock the secrets to successful selling with our interactive e-learning course designed for all users. Explore key psychological concepts that influence customer decisions, develop empathy by understanding customer needs, and learn proven skills and strategies to continually refine your sales process.

OBJECTIVES

There are 3 core objectives of this interactive e-learning course

• The psychological concepts that affect the customers’ thinking
• Empathy and adopting a mindset focused on the customers’ needs
• Skills and strategies on how to continually improve your process

COURSE MODULES

1. The Sales Process
2. Psychological Concepts
3. Customer Needs and Perspective
4. What is Value
5. Closing Techniques

KNOWLEDGE CHECK

There is a knowledge check at the end of the course with a standard pass mark of 80% and unlimited attempts.

COURSE LENGTH

45 minutes + 5 minutes of questions

CERTIFICATE

The user will receive a certificate in pdf format upon successful completion of the e-learning course and knowledge check.

LICENCE INFORMATION

Each purchase is for a licence for a single user. The user has access to all the e-learning course material for 6 (six) months via our web based e-learning platform