Understand what Customer Service is, how it affects you and how to apply it in real life.
This e-learning course is:
Suitable for all users
Available in English
There are 3 core objectives of this interactive e-learning course
There is a knowledge check at the end of the course with a standard pass mark of 80% and unlimited attempts. The 10 questions are drawn randomly from a larger bank of questions. Each attempt will draw a different mix of questions.
25 minutes + 5 minutes of questions
The user will receive a certificate in pdf format upon successful completion of the e-learning course and knowledge check.
Each purchase is for a licence for a single user. The user has access to all the e-learning course material for 6 (six) months via our web based e-learning platform